1) How much does shipping cost for U.S. Customers?
2) How long will my sunglasses take to arrive?
US orders ship USPS Priority 1-3 day mail, however, pre-shipment processing times vary by item. As a startup retailer, we are aggressively expanding our warehouse to streamline fulfillment and deliver to you faster. We appreciate you bearing with us as we work through this challenge. While we ship every order 1-3 day mail (barring weekends, holidays, and unforeseen postal delays), we ask you to allow for longer processing times during periods of heavier than usual order volume. Excluding backorders, most items deliver within 5 days, all items should deliver within a maximum of 15 days. For now, we appreciate your flexibility, and moving forward we promise to work towards a same-day delivery solution.
3) Do you ship internationally?
Yes! We ship anywhere outside of the U.S. for a flat rate of $9. Please note that international orders ship USPS First Class mail and can take up to 20 business days to arrive. USPS handles delivery to your country's border, from there customs and your local postal service are your point of contacts regarding import duties and pickup/delivery.
International customers are also offered the following expedited options:
USPS Priority International (6-10 Days) - $35
USPS Express International (3-5 Days) - $55
4) What is your return policy?
Please see our returns center at nyglass.com/returns